Active Moving Inc

This company is horrible. They damaged the most expensive items I sent with them. We paid a lot of money to have our stuff moved from MA to AZ. The only thing I would trust them with is boxes of clothes and not valuable to them. We were told that our belongings would be loaded and unloaded several times along the way when they arrived to take the stuff. This in itself made us very wary. We had already given them an $800 deposit. They jacked up the price once they arrived to our home to take our stuff stating it was way more than on their quote they were given. Fine whatever - we paid the extra 200 plus another 1000 that they wanted up front. After everything was loaded - we made our way here to Arizona. They had origanlly told us that it would take no more than 14 days. On the 12th day, I called the company to make sure we were on track for delivery. They said no, we need another week. Okay again, I understand, that's the business. Whatever again. 
Once they arrived at my house on the 18th day, we found our brand new motorcycle with 2000 miles on it had 2 very deep small scratches, and a 3rd very deep through the panel that goes through to the under side that you can see right through. 
The second broken thing is my brand new dryer. It has dents everywhere. All over the top, the sides, underneath, and my cord was severed in half. So great, now I can't do my laundry until I go buy a new cord at Home Depot and replace it.
The third thing that was broken was my brand new washing machine. Again, with dents all over the top, sides and underneath. It was in perfect working order the day that it left my home in MA. Now, I can't get it to go past the wash cycle. Cool again - laundromat here I come. 
The fourth, almost all of my boxes were crushed in some way shape or form. Some of my dishes didn't survive the trip, some of my precious photos were damaged that are irreplaceable. 
There is only one good thing I can say about this company - none of my stuff was stolen. Everything is accounted for. Just mostly damaged.

Service cost: $3030

I was moving from Los Angeles to NYC with Allied and my movers simply refused to bring my piano 5th floor walk up. They just told me they don't have such experience and I need to find local professionals to do that. I spent may be 5 min on the phone with Paul from Active Moving and he convinced me they will do they job and he sounded very confident. Guys arrived 1 hour later (they were doing another move in Manhattan). My piano was just staying on the street all this time. Our doorman was watching it for me. Anyways, guys arrived, check the staircase few times, unpacked the piano, took the keys!! and few other parts off it, repacked it in a completely different way and brought it 5 stories up in about 30-40 minutes. I thought it won't be possible, but they made it. I even attached picture of the stairs. After piano was up, they unpacked it and reassembled and my daughter checked it and it was tuned as before. I want to say thank you guys for doing such great job.

Move size: Partial Move Service cost: $700

Long Distance Move. Low phone estimate ($1480), but it increased by $1000 when they came ($2500). Paul (if that is his real name), also said they would wrap the valuables. He said that would be better. This was proposed by him with no added cost.

Boy did the story change when the movers showed up. Unlike others here, who have little children or otherwise feel trapped, I told these bums to beat it. Sure, we had extra boxes than was in our estimate, but the furniture was pretty small. How do I know? We rented a small 12 foot Penske and filled it 3/4 way. Oh, we stuffed it, but it's MAX capacity is 468 cubic feet.

468 x 3/4 = 351 cubic feet. Let's say there was an extra 50 cubic feet used. That's an extra 50 cubic feet and according to the estimate posted below, that should cost an extra $215.

What liars. Paul is a criminal who tried to smooth the deal over when I told the liar Serge to get lost. Paul is who you deal with on the phone. He has a stock line when you ask them to come over BEFOREHAND to do the estimate: "Unless it's a three bedroom, it's not necessary." Serge is the heavy who comes day of and says, instead of the 350 cubic feet, there is 600 cubic feet. When I was negotiating, Paul told me there was "no way" I would find an interstate mover for less than $2000. This contradicts their quote they gave me of $1485.

Now, what Serge specifically said is that "they don't know how much there is until they pack it," but 600 cubic feet costs $2485. It's like, these "professionals" can't give you an honest estimate. Very SLIPPERY. I kept trying to pin Serge down on an estimate and he would keep evading and say "this costs this much, that costs that much, NO WAY is this 350 cubic feet, how much will you pay?"

After quoting me $2500, I negotiated down to $2000, but I wanted $1700. That would give them a premium, for doing their job and nothing more, of $250. Don't forget you have to tip movers so it's more than the quote!

Also, they don't drive their own trucks. They put a magnet on the door of some truck. Big warning sign. They get a "MC Code," that's easy. Having a reputable company, that's harder work. I asked if they have their own trucks. Here's a newsflash to Paul, Serge, and the other small time crooks running this business: people with their own trucks PAINT logos on the doors.

After I told the bums to take a hike, they hung outside of my apartment for an HOUR. We ignored them. Paul kept calling me.

Paul tried to argue his case in two ways. One way is that he said that they were giving us extra service by wrapping mirrors and the flat screen TV. On the phone originally, he proposed

They should refund the $100 deposit for all of the dishonesty. I will make it my personal crusade to let the Internet know about Paul, Serge, Active Movers, Active Moving, Active Movers Piano Moving, and every iteration of this company.

READ THE REVIEWS. How is it that they have one star in Yelp and four stars here? How is it that we, me included, rely on internet reviews, and ignore such a disparity? Yelp is mostly negative in general, but not all Moving companies are negative. Check out All Star Movers. I used them to pack the Penske.

I spent about $2100 on the move but a little more money is worth a lot of heartache. After spending $2000 with these guys plus tips, I probably broke even. But nothing was BROKE.

Here's how we do it: Rent a Penske, hire movers to fill your truck in NYC (Movers not Shakers, All City Movers, used both of them, have proof, I'm no shill!), then hire movers to empty your truck elsewhere. Shouldn't have messed with a system that works.

Move size: 1 Bedroom Home Service cost: $100

I booked Active Moving through some friends that recommended them and used them. It was actually little bit of a scary experience, first because it’s been a long time since a moved and we have got 4 children so we were really nervous and anxious about the whole process but as soon as Alex stepped into the door and he just took a look around the house and really just put me at ease. It really seemed like they what they were doing and he just gave me such a sense of piece. We've managed a lot packed up and I didn't quite realized how much was still left till they showed up. They were so gracious and took such care of packing the rest of our stuff and boxing everything up for us. Wrapped our furniture really well and they worked literally all day. Then we got it to the new house, they worked from morning till that evening and managed to get the whole house unloaded and set up for us and nothing was damaged. It was actually surprising how much stuff came in. It was just a really great experience. I would definitely recommend them to anybody who’s considering moving. My husband has a real estate company and we would definitely use them and recommend them to all our future clients just because we had such amazing experience. So it’s nice we are finally in our new house and we’re so excited and hopefully we’ll be all settled in shortly so thank you guys for a wonderful experience, for being so accommodating to us in our needs.

Move size: 4+ Bedroom Home Service cost: $9500

What a nightmare Unfortunately! Save yourself from this moving company! Our TV Was BROKEN during the transport to our new place. Our digital Picture frame was DESTROYED. If I could give No stars I would. Ivan blatantly lied about the delivery date, it was horrendous.

Do yourself The Favor and save the Headache, and frustration you will deal with “Active Moving” I have moved multiple times and never experienced such CARELESSNESS with my belongings. It seems my things were bashed around in the truck like garbage. Definitely not worth a penny.

Move size: 2 Bedroom Home Service cost: $3100

Well were do I start 1st my stuff was picked up on 3/28 delivered to me almost 2 weeks 4/10 anyway the job was for another company Express Moving company. This company stole from them then they acted like they didn't said I contracted them which I gave the other company a deposit and Active charged me 600.00 more than the original company. Then the movers bring my stuff to new address the guy says I have to give him the balance before they take stuff off truck now there boxes that are crushed they bring in my TV'S which were wrapped the same way 1 tv is good but my 65inch is broke which they guy acts like it's nothing that tv cost me like 600.00 unbelievable he says you have to take picture which I did then call company they say oh you have to do form which they have to mail let's see how long that takes!!??This company is the worst never use them??

Move size: 1 Bedroom Home Service cost: $2000

Avoid Active Moving Company. I arranged for my move about a month in advance and received a written estimate of 1,500.00 which was reasonable. Then, literally 21 hours before my move, I got a phone call saying Ivan, who I had worked with to get the estimate was mistaken and it would now be $2,500. I got very upset since it was obvious this was a scam and they knew I had very limited options less than 24 hours before my move. Out of desperation, I offered to split the difference and pay $500.00 more but Vitaly said he wouldn't do that and he said I had no right to get angry and that he wasn't responsible for his employee's "mistake." I yelled out of complete frustration and he said he wouldn't do the job for any amount after that. Yes I lost my cool, but it is really upsetting to be scammed like that, less than 24 hours before a scheduled move. Stay away from this company. They cannot be trusted.

Move size: Studio Service cost: $1500

I cannot recommend this moving company. I booked them through Budget Van Lines which gave me a low-ball weight-based estimate based on a virtual tour of my home.Then the day of the move, they showed up and said the estimate was incorrect and that I could either have it weighed or they could charge based on cubic feet for over 1k what I was originally estimated, and that I had to decide then and there. Cubic feet was based on the driver eye-balling it. I actually moved less furniture than originally planned and this sounded like a bait and switch tactic, so I asked them to weigh it. Then they came back and said it was going to be double what I was originally estimated, nearly 2k more! And they also said it was due upfront, even though my contract says I only had to pay 10% over the estimate upon delivery and be billed the rest later. The day of delivery, the driver ran over my neighbor’s mailbox because he was talking on the phone when he was backing up. And the mover they hired to help the driver unload, walked off the job before starting. Lucky for me, a neighbor’s friend offered to help the mover, as it was clearly not a 1-man job. It’s companies like this which give movers a bad reputation. Do yourself a favor, and find a reputable one instead.

Move size: 1 Bedroom Home Service cost: $3400